Erlanger Western Carolina Hospital
- Beds, FY2025
- 25
- Affiliated HCPs
- 330
- Executives
- 5
- Discharges, FY2025
- 944
- Net patient revenue, FY2025
- $70.5M
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Erlanger Western Carolina Hospital is a 25-bed critical access hospital in Murphy, North Carolina
Erlanger Western Carolina Hospital is a nonprofit hospital in Erlanger Health.
Sources: Provider of Services File - Hospital & Non-Hospital Facilities (CMS); Dmand AI Org Hierarchy Data; and Hospital Provider Cost Report (CMS)
Erlanger Western Carolina Hospital has 5 executives and leaders in Dmand AI
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Source: Dmand AI Executive Data
Erlanger Western Carolina Hospital's NPI is 1801831102 and its CCN is 341328
- NPI
- 1801831102NPI Registry (opens in a new tab)
- CMS Certification Number (CCN)
- 341328
- Medicare PAC ID
- 7416856547
- Dmand ID
- SOC-H-003503
- Tax ID (EIN)
- 56-1844262
- Program participation
- Medicare and Medicaid
- Facility address
- 3990 East US Highway 64 Alt, Murphy, NC 28906
- County
- Cherokee County
- Main phone
- (828) 837-8161
- Website
- erlanger.org/locations/erlanger-hospitals/erlanger-western-carolina-hospital (opens in a new tab)
- Executive emails and mobiles
- Get contacts
- Facility type
- Critical access hospital
- CMS hospital type
- Critical Access Hospital
- Ownership
- Voluntary Nonprofit - Other
- Setting
- Rural
- Accreditation
- DNV Healthcare USA Inc.
- Legal name
- Erlanger Murphy Medical Center
Sources: NPPES NPI Registry (CMS); Provider of Services File - Hospital & Non-Hospital Facilities (CMS); Dmand AI Org Hierarchy Data; Dmand AI Organization Profile Data; and Hospital Enrollments (CMS)
Erlanger Western Carolina Hospital is part of Erlanger Health
Erlanger Health also runs 2 other hospitals and 11 medical groups.
- Erlanger Health
- Erlanger Western Carolina Hospital
2 other hospitals in Erlanger Health
Source: Dmand AI Org Hierarchy Data
Org hierarchy
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Erlanger Western Carolina Hospital has 25 beds and discharged 944 inpatients in fiscal 2025
| Bed type | Beds |
|---|---|
| Staffed beds (fiscal 2025 cost report) | 25 |
| Licensed beds | 57 |
| CMS certified beds | 50 |
Inpatient volume and staffing, fiscal 2025
- Inpatient discharges
- 944
- Inpatient days
- 3,945
- Average length of stay
- 4.2 days
- Occupancy
- 43.2% of available bed days
- Medicare discharges
- 321 (34.0%)
- Medicaid discharges
- 13 (1.4%)
- Employees on payroll
- 287 FTE
- Registered nurses
- 109
- Operating rooms
- 4
- Endoscopy rooms
- 2
Sources: Provider of Services File - Hospital & Non-Hospital Facilities (CMS); and Hospital Provider Cost Report (CMS)
Erlanger Western Carolina Hospital has a 4-star CMS overall quality rating
CMS rates hospitals from 1 to 5 stars on mortality, safety of care, readmissions, patient experience and timely and effective care. The patient survey stars come from 167 completed HCAHPS surveys, a 26% response rate.
- CMS overall star rating
- 4 of 5
- Patient survey (HCAHPS) summary
- 4 of 5
- Completed patient surveys
- 167
How patients rate Erlanger Western Carolina Hospital in the CMS patient survey (HCAHPS)
- Nurse communication4 of 5
- Doctor communication4 of 5
- Communication about medicines4 of 5
- Discharge information3 of 5
- Cleanliness5 of 5
- Quietness3 of 5
- Overall hospital rating4 of 5
- Recommend the hospital4 of 5
Sources: Hospital General Information (CMS); and Patient survey (HCAHPS) - Hospital (CMS)
Erlanger Western Carolina Hospital offers 32 of the 57 services CMS tracks
It has every service CMS tracks in 1 of the 10 service lines, and some of them in 8 more.
- Emergency and urgent care2 of 3
- Surgery7 of 10
- Intensive care1 of 6
- Imaging and lab5 of 7
- Cancer care2 of 2
- Maternity and children's care2 of 3
- Behavioral health1 of 7
- Rehabilitation and therapy6 of 7
- Transplant and kidney careNone on file
- Pharmacy and support services6 of 8
Most specialized services at Erlanger Western Carolina Hospital
Offered by the fewest US hospitals.
Source: Provider of Services File - Hospital & Non-Hospital Facilities (CMS)
Erlanger Western Carolina Hospital reported $70.5 million in net patient revenue in fiscal 2025
Its net income was 4.3% of net patient revenue.
- Net patient revenue
- $70.5M
- Gross patient revenue (charges)
- $193.7M
- Operating expenses
- $75.5M
- Net income
- $3M
- Uncompensated care
- $5.1M
- Estimated revenue leakage
- See the estimate
- Denied claims trend
- See denied claims
- Medicare
- Participates
- Medicaid
- Participates
- Medicare share of inpatient days
- 39.8%
- Medicaid share of inpatient days
- 0.9%
- Commercial payer mix
- See payer mix
Source: Hospital Provider Cost Report (CMS)
Financials
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330 HCPs are affiliated with Erlanger Western Carolina Hospital
Erlanger Western Carolina Hospital physicians by specialty
- Family medicine39
- Diagnostic radiology32
- Internal medicine23
- Cardiovascular disease12
- Emergency medicine11
Share of the 188 physicians Dmand AI links to Erlanger Western Carolina Hospital.
Medical groups with the most clinicians at Erlanger Western Carolina Hospital
110 groups with 5 or more clinicians here. Clinicians can bill through more than one group, so counts overlap.
Physicians at Erlanger Western Carolina Hospital
Sources: NPPES NPI Registry (CMS); and Dmand AI Affiliation Data
Dmand AI tracks 138 products in 25 technology categories at Erlanger Western Carolina Hospital
Vendor names, products and install status are available with a free account.
| Category | Vendor and product | Install status |
|---|---|---|
| EHR, ambulatory | Available with a free account | Available with a free account |
| EHR, inpatient | Available with a free account | Available with a free account |
| EHR | Available with a free account | Available with a free account |
| Revenue Cycle Management | Available with a free account | Available with a free account |
| Clinical and Business Intelligence | Available with a free account | Available with a free account |
Source: Dmand AI Technology Install Data
Technology
Get vendor and product names and install status for all 25 categories tracked at Erlanger Western Carolina Hospital, plus the IT leaders who own them.
Stephanie Boynton is listed as facility CEO in Erlanger Western Carolina Hospital's CMS ownership record
Erlanger Western Carolina Hospital's CMS ownership record lists 3 corporate officers and 2 corporate directors.
- Stephanie BoyntonFacility CEO · Corporate officerSince 2020
- Lynn DejacoCfo · Corporate officerSince 2021
- Jeffrey WoodardChief legal officer, board member · Corporate officerSince 2023
Source: Hospital All Owners (CMS)
Hospitals similar in size to Erlanger Western Carolina Hospital
These critical access hospitals in the South have the closest bed counts to Erlanger Western Carolina Hospital on their latest cost reports.
| Hospital | Beds | Discharges |
|---|---|---|
| Abbeville Area Medical CenterAbbeville, SC | 25 | 358 |
| AdventHealth PolkColumbus, NC | 25 | 806 |
| AdventHealth Rollins BrookLampasas, TX | 25 | 445 |
| AdventHealth WauchulaWauchula, FL | 25 | 92 |
| Alleghany HealthSparta, NC | 25 | 47 |
Sources: Hospital Provider Cost Report (CMS); and Dmand AI Peer Benchmarks
Sources for Erlanger Western Carolina Hospital data
Data last refreshed October 2026Report an inaccuracyRemove my information
FAQ
Frequently asked questions about Erlanger Western Carolina Hospital
Spotted something out of date? Email hello@dmand.ai and we will check the record. Contact details live in the free trial.
What is the address and phone number of Erlanger Western Carolina Hospital?
Erlanger Western Carolina Hospital is at 3990 East US Highway 64 Alt, Murphy, NC 28906. Its main phone number is (828) 837-8161.
How many beds does Erlanger Western Carolina Hospital have?
Erlanger Western Carolina Hospital has 25 staffed beds on its fiscal 2025 Medicare cost report and is licensed for 57.
What is Erlanger Western Carolina Hospital's CMS star rating?
Erlanger Western Carolina Hospital has 4 out of 5 stars in the CMS Overall Hospital Quality Star Rating and 4 out of 5 stars in the HCAHPS patient survey.
How many patients does Erlanger Western Carolina Hospital treat each year?
Erlanger Western Carolina Hospital discharged 944 inpatients in fiscal 2025, with 3,945 inpatient days.
What is Erlanger Western Carolina Hospital's annual revenue?
Erlanger Western Carolina Hospital reported $70.5 million in net patient revenue in fiscal 2025, on $193.7 million in gross charges.
Is Erlanger Western Carolina Hospital profitable?
Erlanger Western Carolina Hospital reported a net income of $3 million on its fiscal 2025 Medicare cost report.
What share of Erlanger Western Carolina Hospital's patients are on Medicare or Medicaid?
Medicare covered 39.8% and Medicaid 0.9% of inpatient days at Erlanger Western Carolina Hospital in fiscal 2025.
What health system is Erlanger Western Carolina Hospital part of?
Erlanger Western Carolina Hospital is part of Erlanger Health, based in Chattanooga. Erlanger Health has 2 other hospitals in Dmand AI.
Who owns Erlanger Western Carolina Hospital?
Erlanger Western Carolina Hospital is a nonprofit hospital (Voluntary Nonprofit - Other in CMS records). Dmand AI places it under Erlanger Health. Its CMS ownership record lists 5 owners, directors and managers, including Stephanie Boynton.
What physician groups are affiliated with Erlanger Western Carolina Hospital?
Groups with the most clinicians at Erlanger Western Carolina Hospital include Erlanger Western Carolina Hospital and Erlanger. Dmand AI finds 110 medical groups with 5 or more clinicians there.
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How many physicians work at Erlanger Western Carolina Hospital?
Dmand AI links 188 physicians and 330 HCPs in all to Erlanger Western Carolina Hospital with a current affiliation.
What is Erlanger Western Carolina Hospital's NPI number?
Erlanger Western Carolina Hospital's NPI number is 1801831102.
What is Erlanger Western Carolina Hospital's CCN?
Erlanger Western Carolina Hospital's CMS Certification Number (CCN) is 341328.
Is Erlanger Western Carolina Hospital for-profit or nonprofit?
Erlanger Western Carolina Hospital is a nonprofit hospital, listed as Voluntary Nonprofit - Other in CMS records.
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