Backus Hospital
- Beds, FY2025
- 190
- Executives
- 8
- Discharges, FY2025
- 10,707
- Net patient revenue, FY2025
- $530.8M
Find the right contacts among 8 executives and 1,096 HCPs
Professional emails, personal emails and mobile numbers for Backus Hospital's buying committee, with a free Dmand AI account.
Backus Hospital is a 190-bed acute care hospital in Norwich, Connecticut
Backus Hospital is a nonprofit hospital in Hartford HealthCare.
Sources: Provider of Services File - Hospital & Non-Hospital Facilities (CMS); Dmand AI Org Hierarchy Data; and Hospital Provider Cost Report (CMS)
Backus Hospital has 8 executives and leaders in Dmand AI
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Executives by department
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Source: Dmand AI Executive Data
Backus Hospital's NPI is 1467517235 and its CCN is 070024
- NPI
- 1467517235NPI Registry (opens in a new tab)
- CMS Certification Number (CCN)
- 070024
- Medicare PAC ID
- 0749170645
- Dmand ID
- SOC-H-000814
- NPIs on file
- 2
- Tax ID (EIN)
- 06-0250773
- Program participation
- Medicare and Medicaid
- Facility address
- 326 Washington St, Norwich, CT 06360
- County
- New London County
- Main phone
- (860) 889-8331
- Executive emails and mobiles
- Get contacts
- Facility type
- Acute care hospital
- CMS hospital type
- Acute Care Hospital
- Ownership
- Voluntary Nonprofit - Other
- Setting
- Urban
- Accreditation
- The Joint Commission
- Legal name
- William W Backus Hospital
Sources: NPPES NPI Registry (CMS); Provider of Services File - Hospital & Non-Hospital Facilities (CMS); Dmand AI Org Hierarchy Data; Dmand AI Organization Profile Data; and Hospital Enrollments (CMS)
Backus Hospital is part of Hartford HealthCare
Dmand AI places Backus Hospital under Backus Hospital, part of Hartford HealthCare. Hartford HealthCare also runs 9 other hospitals and 83 medical groups.
- Hartford HealthCare
- Backus Hospital
- Backus Hospital
- 16 outpatient sites
9 other hospitals in Hartford HealthCare
Outpatient sites under Backus Hospital
Source: Dmand AI Org Hierarchy Data
Org hierarchy
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Backus Hospital has 190 beds and discharged 10,707 inpatients in fiscal 2025
| Bed type | Beds |
|---|---|
| Staffed beds (fiscal 2025 cost report) | 190 |
| CMS certified beds | 213 |
| Psychiatric unit beds | 18 |
Inpatient volume and staffing, fiscal 2025
- Inpatient discharges
- 10,707
- Inpatient days
- 56,602
- Average length of stay
- 5.3 days
- Occupancy
- 81.6% of available bed days
- Medicare discharges
- 2,413 (22.5%)
- Medicaid discharges
- 2,328 (21.7%)
- Employees on payroll
- 1,696 FTE
- Registered nurses
- 275
Trauma, burn, intensive care and transplant services
- Designated trauma center
- Yes
Sources: Provider of Services File - Hospital & Non-Hospital Facilities (CMS); and Hospital Provider Cost Report (CMS)
Backus Hospital had 1,823 Medicare inpatient discharges across 50 DRGs
Outpatient, it billed Medicare for 1,917 services in 26 ambulatory payment classifications (APCs). CMS publishes only the DRGs and APCs with 11 or more cases, so the smallest ones are left out of these counts.
- Medicare inpatient discharges
- 1,823
- Diagnosis related groups (DRGs)
- 50
- Medicare outpatient services
- 1,917
Most common Medicare inpatient DRGs at Backus Hospital
- 871Septicemia or severe sepsis without MV >96 hours with MCC246
- 291Heart failure and shock with MCC191
- 193Simple pneumonia and pleurisy with MCC103
- 177Respiratory infections and inflammations with MCC89
- 470Major hip and knee joint replacement or reattachment of lower extremity without MCC66
Medicare fee-for-service discharges per diagnosis related group (DRG). Share is of all Medicare discharges CMS reports for the hospital.
Most billed Medicare outpatient services at Backus Hospital
Medicare fee-for-service services per ambulatory payment classification (APC). Share is of all Medicare outpatient services CMS reports for the hospital.
Sources: Medicare Inpatient Hospitals - by Provider and Service (CMS); and Medicare Outpatient Hospitals - by Provider and Service (CMS)
Backus Hospital has a 4-star CMS overall quality rating
CMS rates hospitals from 1 to 5 stars on mortality, safety of care, readmissions, patient experience and timely and effective care. The patient survey stars come from 955 completed HCAHPS surveys, a 20% response rate.
- CMS overall star rating
- 4 of 5
- Patient survey (HCAHPS) summary
- 3 of 5
- Completed patient surveys
- 955
How patients rate Backus Hospital in the CMS patient survey (HCAHPS)
- Nurse communication3 of 5
- Doctor communication3 of 5
- Communication about medicines2 of 5
- Discharge information3 of 5
- Cleanliness3 of 5
- Quietness1 of 5
- Overall hospital rating2 of 5
- Recommend the hospital3 of 5
Sources: Hospital General Information (CMS); and Patient survey (HCAHPS) - Hospital (CMS)
Backus Hospital ranks 10th of 38 Connecticut hospitals by affiliated HCPs
Backus Hospital ranks in the Connecticut top 10 by affiliated HCPs, net patient revenue and outpatient sites.
Affiliated HCPs in Connecticut
Rank 10 of 38
1,096 affiliated HCPs
Connecticut hospitals by affiliated HCPsNet patient revenue in Connecticut
Rank 9 of 34
$530.8 million
Connecticut hospitals by net patient revenueOutpatient sites in Connecticut
Rank 10 of 31
16 outpatient sites
Connecticut hospitals by outpatient sites
Ranks compare size, not quality of care, among hospitals with a Dmand AI profile that report each measure. Ties share a rank.
Sources: Dmand AI Affiliation Data, Hospital Provider Cost Report (CMS) and Dmand AI Org Hierarchy Data
Backus Hospital offers 39 of the 57 services CMS tracks
It has every service CMS tracks in 3 of the 10 service lines, and some of them in 7 more.
- Emergency and urgent care3 of 3
- Surgery9 of 10
- Intensive care1 of 6
- Imaging and lab7 of 7
- Cancer care2 of 2
- Maternity and children's care2 of 3
- Behavioral health3 of 7
- Rehabilitation and therapy6 of 7
- Transplant and kidney care2 of 4
- Pharmacy and support services4 of 8
Most specialized services at Backus Hospital
Offered by the fewest US hospitals.
Source: Provider of Services File - Hospital & Non-Hospital Facilities (CMS)
Backus Hospital reported $530.8 million in net patient revenue in fiscal 2025
Its net income was 7.4% of net patient revenue.
- Net patient revenue
- $530.8M
- Gross patient revenue (charges)
- $1.81B
- Operating expenses
- $531.3M
- Net income
- $39.2M
- Uncompensated care
- $18.4M
- Estimated revenue leakage
- See the estimate
- Denied claims trend
- See denied claims
- Medicare
- Participates
- Medicaid
- Participates
- Medicare share of inpatient days
- 21.8%
- Medicaid share of inpatient days
- 24.7%
- Commercial payer mix
- See payer mix
Source: Hospital Provider Cost Report (CMS)
Financials
Get denied inpatient and outpatient claims, Medicare and Medicaid revenue splits, and the Dmand AI revenue leakage estimate for Backus Hospital, with year-over-year trends.
1,096 HCPs are affiliated with Backus Hospital
Backus Hospital physicians by specialty
- Internal medicine84
- Diagnostic radiology64
- Cardiovascular disease43
- Family medicine39
- Emergency medicine37
Share of the 635 physicians Dmand AI links to Backus Hospital.
Medical groups with the most clinicians at Backus Hospital
67 groups with 5 or more clinicians here. Clinicians can bill through more than one group, so counts overlap.
Physicians at Backus Hospital
Sources: NPPES NPI Registry (CMS); and Dmand AI Affiliation Data
Dmand AI tracks 88 products in 25 technology categories at Backus Hospital
Vendor names, products and install status are available with a free account.
| Category | Vendor and product | Install status |
|---|---|---|
| EHR, ambulatory | Available with a free account | Available with a free account |
| EHR, inpatient | Available with a free account | Available with a free account |
| EHR | Available with a free account | Available with a free account |
| Revenue Cycle Management | Available with a free account | Available with a free account |
| Clinical and Business Intelligence | Available with a free account | Available with a free account |
Source: Dmand AI Technology Install Data
Technology
Get vendor and product names and install status for all 25 categories tracked at Backus Hospital, plus the IT leaders who own them.
Donna Handley is listed as president in Backus Hospital's CMS ownership record
Backus Hospital's CMS ownership record lists 7 corporate directors and 1 corporate officer.
- Donna HandleyPresident · Corporate officerSince 2018
- Mary e BarryBoard member · Corporate directorSince 2016
- Stephen LarcenBoard member · Corporate directorSince 2016
Source: Hospital All Owners (CMS)
Hospitals similar in size to Backus Hospital
These acute care hospitals in the Northeast have the closest bed counts to Backus Hospital on their latest cost reports.
| Hospital | Beds | Discharges |
|---|---|---|
| Arnot Ogden Medical CenterElmira, NY | 191 | 6,223 |
| Portsmouth Regional HospitalPortsmouth, NH | 189 | 13,500 |
| Champlain Valley Physicians HospitalPlattsburgh, NY | 192 | 7,853 |
| Columbia Memorial HealthHudson, NY | 192 | 3,247 |
| Central Maine Medical CenterLewiston, ME | 187 | 9,002 |
Sources: Hospital Provider Cost Report (CMS); and Dmand AI Peer Benchmarks
Sources for Backus Hospital data
Data last refreshed October 2026Report an inaccuracyRemove my information
FAQ
Frequently asked questions about Backus Hospital
Spotted something out of date? Email hello@dmand.ai and we will check the record. Contact details live in the free trial.
What is the address and phone number of Backus Hospital?
Backus Hospital is at 326 Washington St, Norwich, CT 06360. Its main phone number is (860) 889-8331.
How many beds does Backus Hospital have?
Backus Hospital has 190 staffed beds on its fiscal 2025 Medicare cost report.
What is Backus Hospital's CMS star rating?
Backus Hospital has 4 out of 5 stars in the CMS Overall Hospital Quality Star Rating and 3 out of 5 stars in the HCAHPS patient survey.
How many Medicare patients does Backus Hospital admit?
CMS reports 1,823 Medicare fee-for-service inpatient discharges at Backus Hospital across 50 DRGs. The most common is septicemia or severe sepsis without MV >96 hours with MCC.
Is Backus Hospital the largest hospital in Connecticut?
Backus Hospital ranks 10th of 38 Connecticut hospitals by affiliated HCPs, with 1,096 affiliated HCPs.
How does Backus Hospital rank among Connecticut hospitals?
Backus Hospital ranks 10th by affiliated HCPs, 9th by net patient revenue and 10th by outpatient sites among Connecticut hospitals with a Dmand AI profile.
How many patients does Backus Hospital treat each year?
Backus Hospital discharged 10,707 inpatients in fiscal 2025, with 56,602 inpatient days.
Is Backus Hospital a trauma center?
Yes. Backus Hospital's CMS file lists a designated trauma center.
What is Backus Hospital's annual revenue?
Backus Hospital reported $530.8 million in net patient revenue in fiscal 2025, on $1.81 billion in gross charges.
Is Backus Hospital profitable?
Backus Hospital reported a net income of $39.2 million on its fiscal 2025 Medicare cost report.
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What share of Backus Hospital's patients are on Medicare or Medicaid?
Medicare covered 21.8% and Medicaid 24.7% of inpatient days at Backus Hospital in fiscal 2025.
What health system is Backus Hospital part of?
Backus Hospital is part of Hartford HealthCare, based in Hartford. Hartford HealthCare has 9 other hospitals in Dmand AI.
Who owns Backus Hospital?
Backus Hospital is a nonprofit hospital (Voluntary Nonprofit - Other in CMS records). Dmand AI places it under Hartford HealthCare. Its CMS ownership record lists 8 owners, directors and managers, including Donna Handley.
What physician groups are affiliated with Backus Hospital?
Groups with the most clinicians at Backus Hospital include The William W. Backus Hospital and Hartford HealthCare Medical Group Specialists. Dmand AI finds 67 medical groups with 5 or more clinicians there.
How many physicians work at Backus Hospital?
Dmand AI links 635 physicians and 1,096 HCPs in all to Backus Hospital with a current affiliation.
What is Backus Hospital's NPI number?
Backus Hospital's NPI number is 1467517235. The hospital has 2 NPIs on file.
What is Backus Hospital's CCN?
Backus Hospital's CMS Certification Number (CCN) is 070024.
Is Backus Hospital for-profit or nonprofit?
Backus Hospital is a nonprofit hospital, listed as Voluntary Nonprofit - Other in CMS records.
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