Highland Hospital
- Beds, FY2025
- 261
- Affiliated HCPs
- 1,148
- Executives
- 941
- Discharges, FY2025
- 15,282
- Net patient revenue, FY2025
- $556.7M
Find the right contacts among 941 executives and 1,148 HCPs
Professional emails, personal emails and mobile numbers for Highland Hospital's buying committee, with a free Dmand AI account.
Highland Hospital is a 261-bed teaching hospital in Rochester, New York
Highland Hospital is a nonprofit hospital in University of Rochester Medical Center, with a major medical school affiliation.
Sources: Provider of Services File - Hospital & Non-Hospital Facilities (CMS); Dmand AI Org Hierarchy Data; and Hospital Provider Cost Report (CMS)
Maura Snyder is chief operating officer of Highland Hospital
Dmand AI tracks 941 executives and staff leaders at Highland Hospital. Waterfall enrichment finds their professional emails, personal emails and mobile numbers.
Executives by department
- Nursing355, names and contacts available with a free account
- Operations and administration73, names and contacts available with a free account
- Diagnostics61, names and contacts available with a free account
- Facilities, Engineering, Construction, Real Estate and Support Services49, names and contacts available with a free account
- Pharmacy37, names and contacts available with a free account
- See every department
Get emails and mobile numbers for all 941 executives and leaders
30 days free · Self-serve · No credit card
Source: Dmand AI Executive Data
Highland Hospital's NPI is 1073187993 and its CCN is 330164
- NPI
- 1073187993NPI Registry (opens in a new tab)
- CMS Certification Number (CCN)
- 330164
- Medicare PAC ID
- 5496641631
- Dmand ID
- SOC-H-003272
- NPIs on file
- 12
- Tax ID (EIN)
- 16-0743037
- Program participation
- Medicare and Medicaid
- Facility address
- 1000 South Avenue, Rochester, NY 14617
- County
- Monroe County
- Main phone
- (585) 341-6711
- Executive emails and mobiles
- Get contacts
- Facility type
- Acute care teaching hospital
- CMS hospital type
- Acute Care Hospital
- Ownership
- Voluntary Nonprofit - Other
- Setting
- Urban
- Accreditation
- The Joint Commission
- Teaching status
- Teaching hospital, major medical school affiliation
Sources: NPPES NPI Registry (CMS); Provider of Services File - Hospital & Non-Hospital Facilities (CMS); Dmand AI Org Hierarchy Data; Dmand AI Organization Profile Data; and Hospital Enrollments (CMS)
Highland Hospital is part of University of Rochester Medical Center
University of Rochester Medical Center also runs 4 other hospitals and 98 medical groups.
- University of Rochester Medical Center
- Highland Hospital
- 29 outpatient sites
4 other hospitals in University of Rochester Medical Center
Outpatient sites under Highland Hospital
Source: Dmand AI Org Hierarchy Data
Org hierarchy
See every hospital, unit and off-campus site from the IDN down, with the executives and HCPs at each one, in a free Dmand AI account.
Highland Hospital has 261 beds and discharged 15,282 inpatients in fiscal 2025
| Bed type | Beds |
|---|---|
| Staffed beds (fiscal 2025 cost report) | 261 |
| Licensed beds | 261 |
| CMS certified beds | 262 |
Inpatient volume and staffing, fiscal 2025
- Inpatient discharges
- 15,282
- Inpatient days
- 95,060
- Average length of stay
- 6.2 days
- Occupancy
- 99.8% of available bed days
- Medicare discharges
- 2,479 (16.2%)
- Medicaid discharges
- 256 (1.7%)
- Employees on payroll
- 2,723 FTE
- Registered nurses
- 535
- Residents and interns
- 90 FTE
- Operating rooms
- 17
- Endoscopy rooms
- 3
Sources: Provider of Services File - Hospital & Non-Hospital Facilities (CMS); and Hospital Provider Cost Report (CMS)
Highland Hospital had 1,723 Medicare inpatient discharges across 56 DRGs
Outpatient, it billed Medicare for 1,442 services in 26 ambulatory payment classifications (APCs). CMS publishes only the DRGs and APCs with 11 or more cases, so the smallest ones are left out of these counts.
- Medicare inpatient discharges
- 1,723
- Diagnosis related groups (DRGs)
- 56
- Medicare outpatient services
- 1,442
Most common Medicare inpatient DRGs at Highland Hospital
- 871Septicemia or severe sepsis without MV >96 hours with MCC233
- 291Heart failure and shock with MCC144
- 193Simple pneumonia and pleurisy with MCC59
- 392Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCC56
- 872Septicemia or severe sepsis without MV >96 hours without MCC55
Medicare fee-for-service discharges per diagnosis related group (DRG). Share is of all Medicare discharges CMS reports for the hospital.
Most billed Medicare outpatient services at Highland Hospital
Medicare fee-for-service services per ambulatory payment classification (APC). Share is of all Medicare outpatient services CMS reports for the hospital.
Sources: Medicare Inpatient Hospitals - by Provider and Service (CMS); and Medicare Outpatient Hospitals - by Provider and Service (CMS)
Highland Hospital has a 3-star CMS overall quality rating
CMS rates hospitals from 1 to 5 stars on mortality, safety of care, readmissions, patient experience and timely and effective care. The patient survey stars come from 1,104 completed HCAHPS surveys, a 27% response rate.
- CMS overall star rating
- 3 of 5
- Patient survey (HCAHPS) summary
- 3 of 5
- Completed patient surveys
- 1,104
How patients rate Highland Hospital in the CMS patient survey (HCAHPS)
- Nurse communication3 of 5
- Doctor communication3 of 5
- Communication about medicines2 of 5
- Discharge information3 of 5
- Cleanliness2 of 5
- Quietness2 of 5
- Overall hospital rating3 of 5
- Recommend the hospital4 of 5
Sources: Hospital General Information (CMS); and Patient survey (HCAHPS) - Hospital (CMS)
Highland Hospital ranks 6th of 114 New York hospitals by outpatient sites
Highland Hospital ranks in the New York top 10 by outpatient sites.
Ranks compare size, not quality of care, among hospitals with a Dmand AI profile that report each measure. Ties share a rank.
Source: Dmand AI Org Hierarchy Data
Highland Hospital offers 41 of the 57 services CMS tracks
It has every service CMS tracks in 3 of the 10 service lines, and some of them in 7 more.
- Emergency and urgent care1 of 3
- Surgery10 of 10
- Intensive care3 of 6
- Imaging and lab5 of 7
- Cancer care2 of 2
- Maternity and children's care3 of 3
- Behavioral health4 of 7
- Rehabilitation and therapy6 of 7
- Transplant and kidney care1 of 4
- Pharmacy and support services6 of 8
Most specialized services at Highland Hospital
Offered by the fewest US hospitals.
Source: Provider of Services File - Hospital & Non-Hospital Facilities (CMS)
Highland Hospital reported $556.7 million in net patient revenue in fiscal 2025
Its net income was 10.5% of net patient revenue.
- Net patient revenue
- $556.7M
- Gross patient revenue (charges)
- $1.62B
- Operating expenses
- $581.3M
- Net income
- $58.5M
- Uncompensated care
- $9.9M
- Estimated revenue leakage
- See the estimate
- Denied claims trend
- See denied claims
- Medicare
- Participates
- Medicaid
- Participates
- Medicare share of inpatient days
- 18.3%
- Medicaid share of inpatient days
- 2.2%
- Commercial payer mix
- See payer mix
Source: Hospital Provider Cost Report (CMS)
Financials
Get denied inpatient and outpatient claims, Medicare and Medicaid revenue splits, and the Dmand AI revenue leakage estimate for Highland Hospital, with year-over-year trends.
1,148 HCPs are affiliated with Highland Hospital
Highland Hospital physicians by specialty
- Internal medicine127
- Family medicine106
- Anesthesiology57
- Diagnostic radiology48
- Anatomic pathology and clinical pathology31
Share of the 745 physicians Dmand AI links to Highland Hospital.
Medical groups with the most clinicians at Highland Hospital
64 groups with 5 or more clinicians here. Clinicians can bill through more than one group, so counts overlap.
Physicians at Highland Hospital
Sources: NPPES NPI Registry (CMS); and Dmand AI Affiliation Data
Dmand AI tracks 160 products in 25 technology categories at Highland Hospital
Vendor names, products and install status are available with a free account.
| Category | Vendor and product | Install status |
|---|---|---|
| EHR, ambulatory | Available with a free account | Available with a free account |
| EHR, inpatient | Available with a free account | Available with a free account |
| EHR | Available with a free account | Available with a free account |
| Revenue Cycle Management | Available with a free account | Available with a free account |
| Clinical and Business Intelligence | Available with a free account | Available with a free account |
Source: Dmand AI Technology Install Data
Technology
Get vendor and product names and install status for all 25 categories tracked at Highland Hospital, plus the IT leaders who own them.
Steven I Goldstein is listed as CEO in Highland Hospital's CMS ownership record
Highland Hospital's CMS ownership record lists 24 corporate directors, 3 W-2 managing employees and 1 corporate officer.
- Steven I GoldsteinCeo · Corporate officerSince 1966
- Carrie Fuller SpencerChief financial officer · Corporate directorSince 2018
- Natalie BunceManager, hospital enrollment · W-2 managing employeeSince 2017
Source: Hospital All Owners (CMS)
Hospitals similar in size to Highland Hospital
These acute care hospitals in the Northeast have the closest bed counts to Highland Hospital on their latest cost reports.
| Hospital | Beds | Discharges |
|---|---|---|
| Paoli HospitalPaoli, PA | 261 | 15,989 |
| Catholic Medical CenterManchester, NH | 262 | 3,088 |
| Conemaugh Memorial Medical CenterJohnstown, PA | 260 | 15,886 |
| Cape Cod HospitalHyannis, MA | 259 | 16,970 |
| Clara Maass Medical CenterBelleville, NJ | 259 | 12,678 |
Sources: Hospital Provider Cost Report (CMS); and Dmand AI Peer Benchmarks
Sources for Highland Hospital data
Data last refreshed October 2026Report an inaccuracyRemove my information
FAQ
Frequently asked questions about Highland Hospital
Spotted something out of date? Email hello@dmand.ai and we will check the record. Contact details live in the free trial.
What is the address and phone number of Highland Hospital?
Highland Hospital is at 1000 South Avenue, Rochester, NY 14617. Its main phone number is (585) 341-6711.
Who is the COO of Highland Hospital?
Dmand AI lists Maura Snyder as chief operating officer of Highland Hospital.
How many beds does Highland Hospital have?
Highland Hospital has 261 staffed beds on its fiscal 2025 Medicare cost report.
What is Highland Hospital's CMS star rating?
Highland Hospital has 3 out of 5 stars in the CMS Overall Hospital Quality Star Rating and 3 out of 5 stars in the HCAHPS patient survey.
How many Medicare patients does Highland Hospital admit?
CMS reports 1,723 Medicare fee-for-service inpatient discharges at Highland Hospital across 56 DRGs. The most common is septicemia or severe sepsis without MV >96 hours with MCC.
Is Highland Hospital the largest hospital in New York?
Highland Hospital ranks 6th of 114 New York hospitals by outpatient sites, with 29 outpatient sites.
How many patients does Highland Hospital treat each year?
Highland Hospital discharged 15,282 inpatients in fiscal 2025, with 95,060 inpatient days.
Is Highland Hospital a teaching hospital?
Yes. CMS lists Highland Hospital as a teaching hospital with a major medical school affiliation and 90 resident and intern FTEs.
What is Highland Hospital's annual revenue?
Highland Hospital reported $556.7 million in net patient revenue in fiscal 2025, on $1.62 billion in gross charges.
Is Highland Hospital profitable?
Highland Hospital reported a net income of $58.5 million on its fiscal 2025 Medicare cost report.
Show 8 more questionsShow fewer questions
What share of Highland Hospital's patients are on Medicare or Medicaid?
Medicare covered 18.3% and Medicaid 2.2% of inpatient days at Highland Hospital in fiscal 2025.
What health system is Highland Hospital part of?
Highland Hospital is part of University of Rochester Medical Center, based in Rochester. University of Rochester Medical Center has 4 other hospitals in Dmand AI.
Who owns Highland Hospital?
Highland Hospital is a nonprofit hospital (Voluntary Nonprofit - Other in CMS records). Dmand AI places it under University of Rochester Medical Center. Its CMS ownership record lists 28 owners, directors and managers, including Steven I Goldstein.
What physician groups are affiliated with Highland Hospital?
Groups with the most clinicians at Highland Hospital include University of Rochester Medical Faculty Group (URMFG) and Highland Hospital. Dmand AI finds 64 medical groups with 5 or more clinicians there.
How many physicians work at Highland Hospital?
Dmand AI links 745 physicians and 1,148 HCPs in all to Highland Hospital with a current affiliation.
What is Highland Hospital's NPI number?
Highland Hospital's NPI number is 1073187993. The hospital has 12 NPIs on file.
What is Highland Hospital's CCN?
Highland Hospital's CMS Certification Number (CCN) is 330164.
Is Highland Hospital for-profit or nonprofit?
Highland Hospital is a nonprofit hospital, listed as Voluntary Nonprofit - Other in CMS records.
Selling to acute care hospitals?
See who runs Highland Hospital, from IDN to site of care
Dmand AI maps 6.2K+ hospitals and 1.6K+ health systems down to each site of care, with the executives and HCPs at each one.
- 30 days free
- Self-serve
- No credit card